FAQs
Here are some Frequently Asked Questions that may help you understand more of what we do. If your question still isn't answered, please contact us.
1
Is the cost of alcohol built in?
Unfortunately not. All of our services and offerings are "dry". Don't worry! We'll advise you on exactly what you should have prepared for us upon arrival.
2
When should I book?
We recommend booking as early as you can as this increases your likelihood of us being available to service your event. Although, we typically need 10 business days to adequately prepare.
3
Who should I consider as part of my "guest count"?
Premier Package only: Since we bartend alcoholic beverages, you should only consider those in your event who will be consuming alcohol. Exclude those who don't drink or are not of legal drinking age when booking your event. We'll provide drink ingredients, ice, and drinkware for that guest count.
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Plus Package only: The guest count for Plus Package will impact our required bartender count and the quantities of drink ingredients, ice, and drinkware that we will suggest for you to have prepared for us upon arrival.
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Intimate Package only: Include guests of all ages who will be eating. The guest count won't significantly impact our service or offerings. We prefer to have an approximate guest count to prepare, but its accuracy is not critical. Intimate package is designed specifically for dinner parties in your own home with 2-20 guests.
4
What cities do you service?
At SERVED UP, we service all of Los Angeles, Ventura County, and Palm Springs. We're based in Woodland Hills (91367), and we charge $1/mile for events beyond 20 miles. This distance fee doesn't apply for events in Palm Springs, but we charge a flat rate of $200 for a Palm Springs Destination Fee.
5
How long will you serve for?
Premier Package: Our $300 Service Fee covers 4 hours of service + 1 set up hour and 30 clean up minutes. Contact us for more info about modifying this figure.
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Plus Package:
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Intimate Package only: You can choose exactly how long we will be there for. Intimate Package charges by the hour and once we arrive, we're all yours!
6
What if we want you to stay longer?
Plus & Premium Packages only: 30 minutes before service ends, we'll announce "last call". Before then, if you'd like us to stay longer than originally planned, we will for $75/hour/bartender. This additional payment must be made immediately via the original payment method, or to the bartenders in cash.
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Intimate Package only: Similar to Plus & Premium Package, if you'd like us to stay longer than originally planned, we will for $75/hour/server. This additional payment must be made immediately via the original payment method, or to the server in cash.
7
Which package should I choose?
When deciding between our Plus & Premium Packages, decide how much responsibility you're willing to take on when preparing for your event.
The main difference between the two is that for Premium Package, we prepare consumables (drink ingredients, ice, garnishes, etc.) and provide disposables (cups, straws, napkins, etc). We recommend Premium Package for events greater than 50 guests as preparing ingredients can get tricky and stressful when you're worried about hosting this large of an event.
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We recommend Plus Package for parties of 20-50 who are willing to prepare more and save on cost. We'll advise you on exact quantities of drink ingredients, ice, garnishes, cups, straws, napkins, etc. to have prepared for us upon arrival. We'll come prepared with our necessary bartending tools.
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For events with 20 guests or less for a dinner party at your own home, we suggest our Intimate Package.

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